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FAQ's

  • EVENT TIMES

    Saturday 1200 - 0000

    Sunday 1200 – 2300

    Feastiville 1200 - 1600 (Each Day)

  • ENTRY

    We want to get you into the Weekender as quickly as possible so to help us out, please take a moment to read through the terms and conditions that accompany your-eticket so you can be prepared.

    On arrival please have your e-ticket and a valid photographic ID ready so it can inspected by one of our friendly security staff. ID is essential and entry will not be given without it.

    Children 12 and under must be accompanied by a parent or responsible guardian aged 18 or over and will require some form of photographic ID. Last entry is at 2100hrs each day

    We reserve the right to turn away and to eject anyone we believe to be under the influence of drugs or alcohol, and those who are disorderly, or engage in inappropriate behaviour, vandalism or evade admission. 

  • RE-ENTRY

    Re-entry will be given only under exceptional circumstances. To gain re-entry you must have your wristband and a pass out stamp. Attendees with damaged / ripped / faulty wristbands will be refused re-entry. No exceptions.

  • WRISTBANDS

    Once your Weekender ticket has been successfully scanned you will be given a secure wristband. Please make sure you wear your wristband throughout the festival as it's the only way you get in and out. Don’t tamper with your wristband and please don’t over-tighten as replacements won’t be available.

  • ID

    Anyone between the ages of 10 and 25 are required to have valid photographic ID. You will permitted entry without photographic ID by security staff if they feel you look over 25.

    Permitted forms of ID are, valid Passport, Driver’s Licence and photographic ID with the PASS logo on. Photocopies of any forms of ID will not be accepted.

    You ID is required to prove your age at the Bar and so we know you’ve bought the right ticket in your right age bracket. 

    You will need ID to prove you are 16yrs & above to enter the iPop Digital Stage.

  • PROHIBITED

    The Weekender site operates under a 7th Category license (Licensing (Jersey) Law 1974), with bars serving alcoholic & non-alcoholic drinks. Alcoholic, non-alcoholic drinks & water are prohibited at all gate entry points.

    To keep you guys safe and to make sure no one ruins the fun please also refrain from bringing in the following;

    Umbrellas, selfie sticks, tents, chairs (all deemed an obstruction), bottles, cans, canisters, containers, food, laser pens, unauthorised professional film or video equipment, audio recorders, air horns, spray cans, fireworks, flares, animals (other than registered guide or hearing dogs) are not permitted nor any items that may be used as a weapon.

    Any prohibited items will be confiscated upon entry and likely to be destroyed.

  • GLASS

    We operate a 100% NO Glass basis, this includes perfumes and make up mirrors. This is to ensure your safety. Any glass items bought to the site will be confiscated upon entry.  Please do not bring GLASS.

  • ILLEGAL SUBSTANCES

    Please do not attempt to bring in any illegal substances to the site. You will be searched upon arrival so the chances of being caught and subsequently arrested are likely.

  • CONDUCT

    The Weekender is about bringing together great artists and great people, that’s you. We want you to have the best time so please stay sociable and respect each other, our security staff, the Weekender staff and the amazing acts who will be gracing the stages. It takes huge amounts of effort to organise these kinds of events and we want to be able to continue to do so. This is only possible with your help. We operate a zero tolerance basis when it comes to antisocial behaviour so make sure you’re on your best.

  • CHALLENGE 25 / ALCOHOL

    In Jersey the legal age to purchase alcohol is 18. The Challenge 25 Policy operates at all the bars at the Weekender. This means that if our staff are unsure how old you look, you will have to visit the age verification booth where you will be given an 18+ age verification wristband once your photographic ID has been seen and approved. Once you have this you will be able to purchase alcolhol from the bars. This does not mean you can buy it for people who are under 18 either, this is also an offence and if caught you will be asked to leave the site immediately. And if you’re under 18 and without wristband it is illegal for you to attempt to buy alcohol on the premises so please don’t try.

    Remember to drink sensibly particularly if the weather is warm. Stay hydrated with water. Any persons deemed to be overly intoxicated will not be served alcohol and will be asked to leave the site. 

    We strongly recommend that people travelling to and from the Weekender use the shuttle coach service as advertised, public transport, taxis or designate a non-alcohol-drinking driver to be responsible for your car journeys. And don’t drink and drive – it’s dangerous, irresponsible and puts the lives of yourself and others at risk. Not to mention the fact that it’s highly illegal and you risk losing your license. If you’d like to know more about responsible drinking pay a visit to www.drinkaware.co.uk.

  • FOOD

    We have numerous amounts of food stalls within the site (check out Feastiville to find out more). Therefore, we don’t allow any food to be bought into the site, this also includes baby food. Baby milk must be bought in sealed cartons only. We aim to cater for all dietary requirements and all are caterers are fully insured and registered with the States of Jersey Public Health Service.

  • CHILDREN

    In the event you are separated from your child/children on the site please note that the lost child/persons point is located at the Jersey Youth Service welfare tent adjacent to the main gate entry point. 

    Children 15yrs & under are not permitted in the IPop Digital Dance Stage. Please be aware that amplified music could potentially cause damage to hearing. Children's Ear defenders are available to purchase at the Weekender T-Shirt tent.

  • DISABLED ACCESS

    The Weekender is open to and as such we allow for easy access to all areas. Disabled toilet facilities are located in front of the Showground main building. Guide dogs for the blind and deaf are also welcome.

  • TOILETS

    There are a number of toilet points around the Weekender site which are sign posted, cleaned and emptied regularly.

  • LITTER

    We’re extremely fortunate to have access to the Trinity Showground site so we ask that you consciously make an effort help to keep it clean and tidy. This includes the surrounding areas too. We have an on-site recycling site and plenty of bins so there’s no excuse. 

  • LOST PROPERTY

    Lost property is located at the Weekender T-Shirt Tent. Any items found after the Weekender Festival will be held onsite at RJA 'Festival Office' by noon on Monday 4th September.

  • SUN SAFETY

    The sun can be deceiving especially when it appears cloudy. Please make sure you take precautions and use sunscreen and stay hydrated at all times.

  • SOUND SAFETY

    Please be aware that prolonged exposure to amplified sound may cause permanent hearing damage. Please use appropriate hearing protection if needed and keep your little ones safe too. Ear Defenders are available from the Weekender T-Shirt Tent.

  • PARKING

    When nearing the Weekender Festival site, please follow road signage / parking signs. Arrive early to guarantee a parking space. The Car Park opens from 11.30am each day. Vehicles must vacate the car park no later than 2pm Monday 4th Sept. There is parking for approximately 750 vehicles only, so arrive early or even better, avoid travelling by car altogether and take a coach or bus! The organisers cannot accept responsibility for any theft or damage to persons or vehicles whilst using the parking facilities in the assigned areas. Please respect our lovely neighbours by not parking vehicles in the neighbouring lanes or roads – any vehicles that do so will be towed away and impounded by local authority. You’ve been warned!

  • THE NEIGHBOURS

    We feel really privileged to be able to use the Royal Jersey Showground to host Weekender Festival. However, we need your help to keep the local community happy! There are temporary road restrictions to and surrounding the Weekender site for the weekend. Ensure you enter and leave the site quietly at all times, so as to minimise any disruption to our neighbours, and we’ll be able to come back and do this all again in 2018.

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Privacy Policy

We Care About Your Privacy
This notice applies to the personal information held by Jersey Weekender Ltd (“Weekender”). It explains what information will be collected about you, how that information may be used and what steps are taken to make sure it stays private and secure. Privacy protection is something that Weekender is fully committed towards.

The Information We Collect
Our services may require the supply of personal information. We may collect it from a range of sources and it may relate to our products or services we currently provide or have provided in the past. We may also collect information about you when you interact with us, e.g. visit our websites, use our app, call us, visit our office, or ask about any of our products and services. 

What We Do With The Information
All of the information collected is solely used for the purposes outlined in this document. We do not share any information with anyone outside of Weekender without prior consent from the person(s) the information relates to.

How We Make Your Information Secure
Weekender takes every necessary step to ensure that your personal information is secure. We follow strict policies and follow best practice standards of security when collecting personal information. The website uses HTTPS (This is an adaptation of the Hypertext Transfer Protocol (HTTP) for secure communication over a computer network) to help protect against your personal information being stolen, destroyed or divulged to third parties. Your personal details are stored at our restricted offices which have no unauthorised access.

What We Collect
Information that you provide to us, e.g:

  • Personal details, such as name, gender, date and place of birth;
  • contact details, address, email address, landline and mobile numbers;
  • demographic information such as location;
  • information concerning your identity such as photo ID and passport information;
  • preferences and interests;
  • other information about you that you provide by communicating with us, whether face-to-face, by phone, email, online or otherwise

What We Do With The Information We Collect
We try our best to understand your needs and provide you a high level of service. We may use the information collected for the following reasons: Internal record keeping to improve our products using your email addresses, we will from time to time send you promotional emails with things that may be of interest to you, such as news, offers and information on our products and services according to your interests.

How We Use Cookies
Cookies are files which can be placed onto your computer’s hard drive, with your prior consent. There are numerous benefits to having cookies placed on your hard drive. If you have accepted, cookies are used to identify when you visit a particular site, as well as analyse web traffic. Cookies also facilitate a more personal web experience, allowing web applications to gather information about your preferences, and respond to you as an individual. 

Please visit: http://www.aboutcookies.org for more information on cookies. 

At Weekender, traffic log cookies are used to identify the pages that are being used. From the data provided by these cookies, we can analyse the traffic to our website and tailor it to our customer’s needs. This information is only used for the purpose of statistical analysis and the betterment of your user experience. You can choose whether to accept cookies, or not. Many web browsers accept cookies. You can decline cookies in your browser settings if you wish. However, our website and many others may no longer function correctly. 

If you accept cookies, we can see which pages our visitors find useful and which are not. This provides us information to be used for a better user experience. Cookies do not allow us to do anything untoward like gain access to your computer.

What Cookies We Use
This website uses the following cookies: 

  • Google Analytics: This cookie allows us to see information on user website activities including, but not limited to page views, source and time spent on website. The information is anonymised and is displayed as numbers, meaning it cannot be tracked back to individuals. This will help to protect your privacy. Using Google Analytics we can see what content is popular on our website, and strive to give you more of the things you enjoy reading and watching. 
  • Google AdWords: We use the Google Advertising platform to promote our services. The cookies from Adwords allow us to provide a better advertising experience 
  • Facebook Advertising: We use Facebook advertising conversion tracking and retargeting pixels, which allows us to collect or receive information from your website and elsewhere on the internet and use that information to provide measurement services and target advertising. 
  • DoubleClick: We use remarketing codes to log when users view specific pages, allowing us to provide targeted advertising in the future.

Email Marketing We Send May Contain Tracking Codes
If you have opted in to receive our newsletters, then this may include tracking codes that help us understand who, as well as how many people have opened or clicked on each email. This data helps us to create better emails in the future, and provide you with a better service. This data is stored on the servers of our email partners and covered under their security measures.

Third Party Links
This website may contain links to other websites. However, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting these sites and as such are not governed by this privacy statement.

Links
Hyperlinks on this site may be shortened to hide long links for functionality and tracking.

Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways: if you have previously agreed to us using your personal information for direct marketing purposes, you may opt-out at any time by emailing us which you can do via the website. 

You may request details of personal information which we hold about you under the Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held then please contact us. If you notice or know that any information we are holding about you is incorrect, please write to or email us as at the address detailed on the website. We will correct any information you indicate to be incorrect as soon as possible.

How To Opt Out Of Cookies
To opt out of a third-party vendor’s use of cookies, visit the Network Advertising Initiative opt out page. If you want to opt out of our emails, fill in the contact form on our website. Please note that deciding to opt out of cookies for your browser may prevent webpages from functioning correctly.

Variations To The Policy
We reserve the right to alter and change information provided in this document at our own discretion and therefore this document should be regularly referred to for updates and variations. If you have any questions regarding this policy, our contact details are as follows:

Suite 35, 4 What Street, St Helier, Jersey, JE2 3NR

E: be@weekenderjersey.com